Website Edit & Support Packages

Description

Starter • Growth • Pro

Ocean Computer Tech offers flexible Website Edit & Support Packages designed for businesses that need ongoing website updates, fixes, and maintenance without committing to a full redevelopment project. These packages are ideal for companies that want reliable, professional website support on demand.

Clients do not need to have purchased their website from Ocean Computer Tech. We work on all websites, regardless of who built them, as long as the site is accessible and technically supported by its hosting environment.

These packages provide prepaid edit hours that are used as needed for website updates, fixes, and maintenance tasks.

What These Packages Are

Each package includes a set number of Website Edit Credits, also referred to as support hours.

One edit credit equals up to 30 minutes of professional website work.
More complex tasks may require multiple credits and will be communicated before work begins.

Edits are used only when work is performed and are deducted one by one.

What These Packages Are NOT

These packages are not full website builds or redesigns.
Large custom development projects, new websites, or advanced feature builds are quoted separately.

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Starter Website Edit & Support Package

Best for small businesses and basic website maintenance needs.

Includes up to 5 edit credits
Equivalent to approximately 1.5–2.5 hours of work

Designed for light, occasional updates and routine fixes.

Typical uses include:

• Text changes and content corrections
• Image replacements
• Minor layout adjustments
• Fixing broken links
• Small CSS or styling tweaks
• Updating contact information
• Replacing logos or banners
• Adjusting page spacing or alignment
• Maintenance support included:
• CMS core updates (WordPress or similar)
• Theme updates (standard themes only)
• Plugin updates (non-custom plugins)
• Basic compatibility checks after updates
• SSL troubleshooting (expired, misconfigured, or browser warnings)
• Hosting-related issue diagnostics (within reasonable scope)
• Backup verification (existing backups)

Important notes for Starter:

Backups must already exist through hosting or CMS

Does not include backup restoration unless minor and pre-approved

Does not include malware removal or hacked site recovery

Does not include new features or new page builds

Recommended for:

• Brochure-style websites
• Small service businesses
• Websites that only need occasional edits

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Growth Website Edit & Support Package

Best for growing businesses that require regular updates and proactive maintenance.

Includes up to 10 edit credits
Equivalent to approximately 3–5 hours of work

Designed for consistent website updates and deeper maintenance support.

Typical uses include:

• Content updates across multiple pages
• Adding or modifying page sections
• Product or service page updates
• Blog formatting and content placement
• Image optimization and replacement
• Minor design improvements
• Navigation and menu updates
• Form adjustments and testing
• Performance-related fixes
• Maintenance support included:
• CMS core updates with testing
• Theme updates with layout verification
• Plugin updates with conflict checks
• Troubleshooting plugin conflicts
• Hosting-related issues (PHP version issues, errors, warnings)
• SSL certificate troubleshooting and renewal guidance
• Backup verification and basic restoration support
• Site health and error checks

Important notes for Growth:

Includes limited backup restoration support

Does not include full hacked site cleanup

Does not include custom plugin or theme development

Larger tasks may consume multiple edit credits

Recommended for:

• Active business websites
• SEO-focused websites
• Content-driven sites
• Small to mid-size eCommerce sites (non-complex)

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Pro Website Edit & Support Package

Best for businesses that rely heavily on their website for leads, sales, or operations.

Includes up to 20 edit credits
Equivalent to approximately 8–10 hours of work

Designed for ongoing support, higher-complexity edits, and proactive website management.

Typical uses include:

• Page layout reworks
• Multi-page content updates
• Conversion-focused design adjustments
• Advanced CSS and layout fixes
• Performance and optimization improvements
• WooCommerce product edits and layout fixes
• Checkout or cart troubleshooting
• Mobile responsiveness fixes
• Accessibility-related adjustments
• Maintenance support included:
• CMS core updates with full testing
• Theme updates with regression checks
• Plugin updates with advanced troubleshooting
• Plugin conflict resolution
• Hosting issue troubleshooting (server-level coordination if needed)
• SSL certificate issues and renewal support
• Backup verification and restoration
• Pre-update and post-update checks
• Error log review and resolution

Important notes for Pro:

Includes backup restoration when needed

Does not include full site rebuilds

Custom feature development may be quoted separately

Emergency work may consume credits faster

Recommended for:

• Revenue-driven websites
• eCommerce stores
• Service companies with frequent updates
• Businesses that want priority-level support
• Working on Websites Built by Other Companies

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Ocean Computer Tech works on websites built by other agencies, freelancers, or internal teams.

Before starting work:

Website access must be provided

Hosting environment must be stable

Custom-built systems may require review

If a website uses unsupported or obsolete technology, we will advise before proceeding.

How Edit Credits Are Used

One edit credit equals up to 30 minutes of work

Tasks are reviewed before execution

Larger tasks may use multiple credits

Credits are deducted only when work is completed

Unused credits do not expire unless stated otherwise

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Who These Packages Are For

These packages are ideal for:

• Small businesses
• Local companies
• eCommerce stores
• Service providers
• Businesses without in-house developers
• Companies that want reliable, on-demand website support

Ready to Get Started

Choose the package that fits your needs and purchase your Website Edit & Support credits today. Once purchased, our team will contact you to begin the onboarding process and schedule your first updates.